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The Real Estate Agents Authority (REAA)

The REAA is the independent Government agency that regulates the New Zealand real estate industry. 

The REAA promotes high standards of service and professionalism in the real estate industry, provides information for buyers and sellers, and deals with complaints about agent behaviour.​ 

At any time (whether you choose to contact us or not) you can contact the Real Estate Agents Authority. Details of their complaints process can be found on their website. Or call 0800 367 7322 or write to the address below:

The Real Estate Agents Authority
c/- PO Box 25-371
Wellington 6146
New Zealand 

REAA Code of Conduct

The REAA Code of Conduct sets standards for the New Zealand real estate industry. For the most uptodate version of the Code of Conduct, or to find out if any changes apply please visit the REAA website: www.reaa.govt.nz. 

- Download a copy of the Code of Conduct 2012. 
- If you have any questions, download their FAQ's about Code of Conduct 2012.
- For a full understanding of what the Code of Conduct 2012 isi all about, watch the REAA video.

All information provided is in accordance with Rule 10 Real Estate Agents Act (Professional Conduct and Client Care Rules) 2008.

If we can be of any further assistance, please contact us.